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FAQs

HELP & SUPPORT

Our customers are very important to us, and we want to make sure you have everything you need. Learn more about our shop’s policies and ordering info below. If you can’t find what you are looking for or need immediate assistance, please contact us via phone or email and we’ll be happy to help!

FAQs

What is your Delivery Area?

Our shop locally serves the following cities and surrounding areas:  Delivery to Newmarket and Aurora is just $9.  Everywhere is is only $15.

 

Can you deliver to a Funeral Home?

We most certainly do!

Do you deliver to local hospitals?

Yes we do!

Do you deliver to local nursing homes?

Yes, we do. Nothing brightens someone’s day like flowers. 

Do you deliver to retirement communities?

Of course we do! Below is a list that we deliver to.
Please give us a call at (905) 657-8984, we may be able to accommodate special requests.

I tried placing an order but it didn't go through. What do I do now?

Oh no! We apologize for the inconvenience. Please make sure you’re using the most recent version of your browser program.  If the problem persists, please call us at (905) 657-8984 and we are more than happy to help you over the phone.

What if my chosen flowers aren't available?

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

How can I pay?

We accept the following payment types: Online: Visa and Mastercard.  In store: Visa,  Mastercard , Debit, Cash – To set up a corporate or house account give us a call at 905-657-8984